Case Study

IMPORTER/WHOLESALER

We are working with an established importer/manufacturer which has been operating as a medium sized family business for around 20 years. The business owners wanted to modernise and streamline their processes to increase sales and prepare to upscale their business.

Maximum Efficiency assisted them with the full package:

• a complete office declutter and cupboard organisation

• improving facilities presentation in preparation for a possible relocation

• archiving of all obsolete paperwork

• developing file management and paperflow systems

• moving towards a paperless system

• researching, comparing and establishing manufacturing and sales CRMs with accounts package including workflow set-up and integration, training and support

• stock-take and management

• marketing and financial reports to inform future marketing strategies, package profits and increase client communication and conversion rates

• support in preparing for field days, sales processes and incentives and improvement in customer satisfaction

• debtors management

• strategies to streamline inefficient workflow processes and maximise profits.

This specialist manufacturer and importer is now enjoying a higher level of engagement and enthusiasm from its staff, increased sales, reduced outstanding debtors, a more presentable work space and simpler processes. As we work together, the business owners are looking forward to an increase in market share, streamlined online processes and sustainable business for future generations.